Premium Delivery Service
Premium White Glove Delivery Service
What is a ‘Premium’ White Glove Delivery Service?
At Channel Healthcare Ltd we aim to exceed our customers expectations every step of the way and that includes our deliveries too. We offer a premium delivery that includes an appointment time slot that suits the customer, unpacking the product, removal/disposal of packaging, full demonstration along with helpful tips from our small but highly experienced team. We will also assemble products in the premises when applicable.
We currently operate in the areas shown only. This enables us to give a consistent, high level of service. If you require a Nationwide service we recommend our good friends at Healthcare Distribution Direct who we work closely with in other parts of the UK.
We also work on behalf of a small number of Healthcare companies that wish to offer our service to their own customers as they appreciate the delivery is often the last touch point with a customer and a vital part of the sales process and indeed the customer journey.
“We understand that companies prefer to use their own employees but when that’s not possible, or you need a little specialist help with a particular customer or a specialist piece of equipment, we are here to help. We can also help with dispute resolutions and provide onsite report/investigation on your behalf. Adam Clerehugh will discuss your requirements on an individual basis to ensure we deliver the best result for you and your customer.”
Often companies will ask the sales team to assist with other parts of the business, this in honesty may not play to their strengths or be the best commercial decision.
“Adam’s wide range of experience and skill set ensures your sales managers are left to do what they do best and not get tied down with sometimes lengthy distractions, if you need convincing then why not give us a try!”
Products available for the service include:
Specialist Seating, Recliner Chairs, Specialist Wheelchairs, Scooters, Profile Beds, Third Party Specialist Healthcare Products and more!
- Repair Service (both warranty and non-warranty)
- Removal and Disposal of existing equipment
- Free Quotations available on request
- Product Rental Service
- Product Assessment Service
For more information on the service please call the team on 0800 193 2524.
Meet the manager
Channel Healthcare Ltd
Adam has worked within the industry since 1998 following his service in the Household Cavalry, he currently heads up our Premium White Glove Delivery Service and if you have met him you will know he always strives to go above and beyond the customers expectations, for both direct customers and when working on behalf of our friends inside the industry. Adam has over 15 years experience working with all types of equipment from Wheelchairs, hoists, specialist seating, Scooters to name but a few. He also works closely with our suppliers to keep up to date with new products on the market that require specialist after sales support. Adam has previously worked for a seating manufacturer, large mobility dealership and and a Local Authority Equipment store over the years so he is the ideal choice when you need someone to credibly represent your company.
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If you would like any more information on our products or a free demonstration please fill in the online form below and a member of our team will be back in touch shortly. If you cannot wait and want to talk now please call our FREE phone number 0800 193 2524.
Channel Healthcare Ltd
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Kent, CT21 5EE