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Platinum Bespoke
Not adjusted to fit. Built for you from the ground up.
Every person’s body, health condition and home is different and no off-the-shelf chair can account for all of that. The Platinum Bespoke range starts where standard sizing ends. We take your exact measurements, understand your clinical and comfort requirements, and build a chair around you: the height, width and load-bearing capacity, the back style, the arm design, the motor configuration, the fabric and every upgrade in between. The result is a riser recliner that fits you precisely, supports you exactly where you need it, and looks at home in your space, with access to a range of Platinum-exclusive upgrades not available on any other chair in our range.
- Built to your exact measurements - height, seat depth, seat width and load-bearing capacity
- Choose your back style: waterfall, two-tier, button back, T-back or lateral cushions
- Scroll arm or wooden knuckle arm options in a choice of 3 wood colour finishes
- Single, dual or triple motor options for your preferred level of positional control
- Weight capacity up to 70 stone as standard across the Platinum Bespoke range
- Exclusive Platinum upgrades — from 10-point massage to memory foam and gel support options
No two Platinum Bespoke chairs are the same. Every detail - from the cushion system to the motor configuration to the fabric - is chosen specifically for the person who will be sitting in it.
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Why choose a chair?
Why choose a chair?
Your chair, bespoke to you
Working in close collaboration with Occupational Therapists, Channel Healthcare ensures that seating isn’t just off-the-shelf. Every seating consultation with a Channel Healthcare seating consultant combines clinical insight with emotional understanding. Every chair in the range is built (or adjusted) with your body, your health, and your lifestyle in mind.
Finding the right fit
A Clinically Informed Approach
Listen and Assess
Pressure Mapping & Posture
Tailored Recommendations
Fine Tuning
A Clinically Informed Approach
Listen and Assess
Pressure Mapping & Posture
Tailored Recommendations
Fine Tuning
Fabrics
As part of our home visits, our seating specialists will bring a selection of fabric samples to help you choose a style and fabric that suits your lifestyle and your home.
Some of our most popular fabrics
Highland Stretch
Kilburn Plains
Leather
Aqua Clean Technology
Holland Park Collection
Caledonian Plains
Optional Upgrades
Targeted Warmth
Massage Options
Reading Light
Accupak Power Pack
USB Port
Request a Brochure
Finding the right seating solution is a deeply personal journey, and at Channel Healthcare, we believe you shouldn't have to navigate it alone.
Our brochure brings everything you need together in one place - from our full range of needs-led seating solutions (matched to you using our OT-designed Chair Selector Tool) to expert advice from our team and our network of Occupational Therapists.
Our process
Your home is your sanctuary. We understand that having someone in your space can be an unsettling experience, but that’s where we’re different. We’re warm, friendly and we don’t believe in the hard sell - we believe in finding a solution that meets your needs. It’s as simple as that.
And, for extra peace of mind, not only is every one of our seating specialists DBS checked, but we expect every member of our team to adhere to our strict Channel Code of Conduct. Giving peace of mind that you’ll receive the very best service, every time.
Let's Talk
We will call to discuss what you need, why you need it and explore how we can best support you.
Book a visit
One of our seating consultants will book in for a home visit, usually within 7 days of your initial call.
Home Consultation
Our seating consultant will bring a demo chair for you to try. From there, we’ll establish how we can design a chair that fits you.
Custom Sizing
The main event! We will measure you in the chair to make sure your new chair will fit you absolutely perfectly.
No Pressure Quote
We’ll leave a quote with you to think over. No pressure. No deadlines. And, if you do decide to buy, we’ll send your order directly to the factory as soon as you’re ready.
Delivery - the Channel Healthcare way
An appointment time that suits you
Our delivery team
Unpacking your chair
We'll build it
The handover
An appointment time that suits you
Our delivery team
Unpacking your chair
We'll build it
The handover
Your Next Step to Better Seating
With three decades of industry experience, our team of knowledgeable seating consultants understand that everyone’s experience is unique.
Whether you’re adapting to a new way of life, living with a long-term condition or caring for someone who needs extra support, we’re here to listen. We collaborate with individuals, families, occupational therapists and local authorities to create bespoke, needs-led solutions, no matter how complex – without pressure or hard sales tactics.
Investing in the right seat now isn’t just about comfort - it’s about caring for your future self. Let’s get you sitting right, feeling better and supported every step of the way.
Explore the full range with our matching furniture
Matching 2-seat sofa
A matching 2-seater sofa can be made in the same fabric and finish as your Platinum Bespoke chair, ensuring the rest of your living room keeps pace with the quality and character of the chair itself. Available in manual or motorised recline.
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Matching 3-seat sofa
For a complete suite, our 3-seater sofa is available in the same fabric range and can be specified in manual or motorised recline — so everyone in the household benefits from the same level of considered comfort.
Product FAQ's
Yes - every Platinum Bespoke chair includes 5-year accidental damage cover as standard, giving you long-term confidence in your investment. If anything isn’t right after delivery, our aftercare team will work with you to resolve it. Given the bespoke nature of each chair, our aftercare team is also available to discuss adjustments if your needs change over time.
Because every Platinum Bespoke chair is built from scratch to your individual specification, lead times are longer than for standard chairs. Build time is typically [MF to confirm lead time] from the point of confirmed order. Your consultant will give you a specific timeframe at the point of order, and we’ll keep you informed throughout the build and delivery process.
Yes - a home visit is a required part of the Platinum Bespoke process, not just an option. Because the chair is built to your exact measurements and specification, we need to take those measurements in person and have a proper conversation about your needs before anything can be confirmed. The visit is free of charge and carries no obligation. Your consultant will take your measurements, go through every configuration and upgrade option with you, and provide a detailed, personalised quote. You’re free to take as much time as you need before deciding.
The Platinum Bespoke is designed precisely for users whose health conditions or physical requirements mean a standard chair isn’t sufficient. It is used by people managing a wide range of conditions including Multiple Sclerosis, Parkinson’s Disease, Motor Neurone Disease, Cerebral Palsy, spinal injury, severe Kyphosis or Lordosis, Arthritis, Heart Disease, stroke and complex postural dysfunction. The ability to specify the back style, arm configuration, motor system and pressure-relief upgrades individually means the chair can be configured to meet clinical-level requirements that no off-the-shelf product can address. Our seating consultants work closely with occupational therapists and other healthcare professionals on Platinum Bespoke specifications for complex cases.
The Platinum upgrades are a set of premium additions exclusive to the Platinum Bespoke collection - they are not available on any other Channel Healthcare chair. They include a 10-point massage system (significantly more comprehensive than the standard massage option), heated seating, gel seat cushions, memory foam seat cushions, memory foam or gel foot support, bespoke arm support modifications and custom head and neck support. Each is designed to address a specific clinical, comfort or lifestyle need, and all are discussed and specified as part of the home visit process. Standard accessories - such as reading lights, USB ports, the Accupak power pack and arm and headrest covers - are also available on the Platinum Bespoke alongside these exclusive upgrades.
The Platinum Bespoke supports users up to 70 stone as standard — the highest standard weight capacity in the Channel Healthcare range. For users with requirements beyond this, please speak to our team to discuss whether a further bespoke structural specification is possible.
The Platinum Bespoke is available with single, dual or triple motor configurations. The single motor moves the backrest and footrest together as one action. The dual motor option adds Tilt-in-Space functionality, which tilts the entire seat unit to assist users in transitioning between sitting and standing. The triple motor separates the backrest and footrest controls so they can be adjusted independently, giving full flexibility over body positioning throughout the day. Your seating consultant will discuss which option best matches your mobility and daily use requirements.
The Platinum Bespoke offers five back cushion styles: waterfall, two-tier, button back, T-back and lateral. Waterfall cushions follow the natural curve of the spine from head to lower back in a continuous contoured profile. Two-tier cushions provide separate, independently sized zones for the upper and lower back. Button back brings a traditional tufted aesthetic and a naturally contoured surface. T-back uses a structured T-shaped cushion layout for firm central support. Lateral cushions extend inward from both sides of the backrest to support midline positioning and reduce postural drift. Your seating consultant will discuss which back style best suits your clinical and comfort needs during the home visit.
The Platinum Bespoke is suited to anyone whose needs cannot be fully met by a standard chair - whether that’s because of body dimensions that fall outside standard sizing, a complex postural or clinical condition requiring a specific configuration, a high weight requirement, or simply a desire for a chair that is built precisely to their specification rather than adjusted to fit. It is used by private individuals, family members purchasing on behalf of a loved one, and healthcare professionals sourcing seating for clients with complex or high-dependency needs.
Every other chair in the Channel Healthcare range is available in a set of standard sizes with specific feature configurations. The Platinum Bespoke is different in that nothing about it is standard. Rather than choosing from existing sizes and models, the Platinum Bespoke is built from scratch to your exact body measurements, with every element - back style, arm design, motor configuration, fabric, weight capacity and additional support components - selected specifically for the person who will be using it. It also gives access to a range of Platinum-exclusive upgrades, including 10-point massage, memory foam and gel support options, that are not available on any other chair in our range.
Platinum upgrades
